IAGA Insider Digest Series
Bridging the Gap: A Look Into the New England Public Golf Forum
In the ever-evolving world of golf, public courses often find themselves navigating a unique set of challenges. From limited resources and competing priorities to staying relevant in a crowded market, municipal and public-access courses can sometimes feel isolated from the broader golfing community. However, an exciting new initiative led by Mass Golf, in partnership with the National Links Trust (NLT), is breaking down these barriers. The inaugural New England Public Golf Forum, held in October 2023, aimed to bridge the gap between public and private golf courses, offering a platform for education, networking, and collaboration.
The New England Public Golf Forum was designed to create a space for public golf professionals, course managers, and key decision-makers from municipal courses to connect, learn, and share ideas. The event drew over 125 attendees from across New England, including municipal course managers, Parks and Recreation departments, golf advisory committees, and partners such as the New England PGA, the New England Golf Course Owners Association, and regional golf associations. The event also drew strong support from the USGA, with Erin Groeneveld and the Green Section team contributing to the educational program.
Mass Golf’s Senior Director of Member Services, Mark Gagne, noted that the Forum was built on years of experience and a deep understanding of the golf industry. “While private clubs had benefited from similar forums we conducted in the past, public courses weren’t seeing the same value,” Gagne explained. “Public courses make up 60% of our member clubs, so we wanted to create a space where they could connect, learn, and grow.”
The Forum’s concept gained traction after Gagne attended one of NLT’s renowned symposiums, where he recognized a natural synergy between Mass Golf’s goals and NLT’s expertise in supporting public-access golf. This collaboration, along with Gagne’s 30 years of experience in private club leadership, allowed them to bring together a diverse group of panelists and speakers, covering a range of topics critical to the public golf sector.
“The National Links Trust was a perfect fit,” Gagne explained. “They specialize in municipal golf, and their vision for expanding educational outreach in New England aligned perfectly with ours.”
Over the course of the day, attendees participated in sessions on topics ranging from “The State of Public Golf” to “Golf Course Architecture Trends” and “Sustainability in Public Golf.” A standout session focused on a Cape Cod municipal golf course’s successful $6 million renovation, showing how community support can transform a public facility. Another explored how emerging technologies—such as AI and autonomous mowing equipment—are shaping the future of golf course management.
Networking opportunities were also a key component of the event. “There was a real sense of community throughout the day,” Gagne said. “People weren’t just learning from the sessions—they were having conversations that will continue after the Forum.”
The road to organizing such a large-scale event wasn’t without its challenges, particularly with the coordination of 30+ panelists and a packed schedule. “It was an ambitious program, and I didn’t fully anticipate how much time and resources it would take to pull it all together,” Gagne admitted. Despite these challenges, the Mass Golf team—Gagne, Jenna Walkiewicz, and Jared Winiarz—along with Andrew Szunyog and Jeff Arnold from NLT, worked tirelessly to ensure everything ran smoothly.
The impact of the event exceeded expectations, with positive feedback from attendees and a renewed sense of community among municipal and private course professionals alike. “The turnout and feedback were fantastic,” said Gagne. “But what was most rewarding was seeing how the event brought together so many diverse stakeholders. This is just the beginning.”
Looking ahead, Gagne sees the New England Public Golf Forum as a model that could be replicated across the country. “This type of event could really help golf associations nationwide support their public courses,” he said. “We’re already planning how to build on this momentum—next year, we might scale it down to a more regular format, but the goal is to keep the conversation going.”
As Mass Golf looks to the future, the Forum’s lasting impact is clear: by creating a space for education, networking, and collaboration, the event has set a new standard for supporting public golf in New England. “The energy, knowledge, and relationships formed at this Forum will have a lasting effect,” Gagne said. “This is just the beginning of something transformative for public golf.”
By: Santana Shipley